A Team That Communicates Well - Does Well.

Is this you?

Ever been on a dysfunctional team?

Ever thought your workplace was 'toxic'?

Ever wished that the one person that you struggle with the most, would just quit?

Working with people is fun....isn't it?

I am often asked to help deal with conflict in the workplace, eliminate the feeling of "toxic teams" and help increase morale. To be very clear, there is no 'quick fix' for this!

What we are talking about is culture. There are tons of definitions of workplace culture.

Here's mine.

"Skilled dialogue is the foundation for positive team culture. Joyful teams are those that listen and share perspectives and can engage in conversations that inspire and challenge each other daily. Conflict is viewed as normal and progressive." Becky

What I know is that good communication aids all of the above. Specifically, improving everyone's skills in dialogue enhances their interactions with all people; clients, co-workers and their teams.

What is little known about dialogue skills; listening, asking questions, non verbal communication and expressing empathy are individual skills that can be learned, coached and improved upon. And the great news about that is that we all have a starting point, we all talk with people each and every day.

Imagine if your most 'difficult' conversations became some of your most rewarding ones?

So how does all this work? How do we get everyone on the team, on board with this?

Leaders, this is where you come in. You must be prepared to invest in this learning! It needs a commitment of time, money and energy. It's not enough to just send a few people from your team to "get better at communicating" and then hope that culture improves or employees or clients are happier.

When the whole team learns the skills together, you develop efficiency in your conversations, team members help each other by identifying skills, recognizing them in others and reflecting on all the successes, all the while building building building these skills.

When each skill gets better, they start being put together with competence, and consequently, the difficult conversations become more efficient because they are not as taxing. In fact, those arduous situations or 'difficult people' are where you flex your skills, and increase your confidence and they become energizing NOT draining. And THAT is the win!

Looking to improve or build positive culture? Start with developing dialogue skills for each and every person on your team. This is a continuous study to aim for refinement of each skills for each person. It's very doable and everyone participates.

Becky

Looking for communication training & education for you or your team?

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Coaching people to communicate better. For all teams, all professions and all people.

We've got you covered.