Custom Communication Training for Your Team
Working with people is fun....isn't it?
We are often asked to help deal with conflict in the workplace, eliminate the feeling of "toxic teams" and help increase morale. To be very clear, there is no 'quick fix' for this!
What I do know is that good communication aids all of the above. Specifically, improving everyone's skills in dialogue enhances their interactions with all people; clients, co-workers and their teams. What is little known about dialogue skills such as listening, asking questions, and expressing empathy are that they are individual skills that can be learned, coached and improved upon. And the great news about that is that we all have a starting point, we all talk with people each and every day. Imagine if your most 'difficult' conversations started to become some of your most rewarding ones?
So how does all this work? How do we get everyone on the team, on board with this?
Leaders, this is where you come in. You must be prepared to invest in this learning! It needs a commitment of time, money and energy. It's not enough to just send a few people from your team to "get better at communicating" and then hope that culture improves or employees or clients are happier. When the whole team learns the skills together, you develop efficiency in your conversations, team members help each other by identifying skills, recognizing them in others and reflecting on all the successes, all the while building building building these skills. When each skill gets better, they start being put together with competence, and consequently, the difficult conversations become more efficient because they are not as taxing. In fact, those arduous situations or 'difficult people' are where you flex your skills, and increase your confidence and they become energizing NOT draining. And THAT is the win!
What next?
Book a time to chat with us through calendly, we discuss your challenges and your needs and design the training that will improve the skills of the whole team. Then we book it!
